A student who questions or wishes to clarify a grade must contact the instructor and provide specific arguments for the grade change to resolve the dispute within four weeks after the start of the next semester. A request by a student to dispute their grade after this four-week period will not be considered.
The acceptable reasons for a grade change dispute are as follows:
The basis for the final grade was a result of something outside the student’s academic work/performance in the classroom
The faculty member did not communicate the process or expectations for determining the final grade in communications or in the syllabus
The faculty member did not follow the defined process to determine the final grade
The assessment standards/rubric were not uniformly applied to all students
The student must complete the grade appeal form and provide evidence that one of the actions above has taken place for grade change consideration. Any requests for grade change outside of those listed above and without proper documentation will be returned to the student.
Grade change considerations, based on the acceptable reasons for a grade change, are first evaluated by the instructor. If the instructor is unable to resolve the complaint, the department chair will review the request. Final review may be conducted by the dean of academics. The decision of the dean of academics is final.
If an error has been made in calculating the final grade, the instructor must submit an official change of grade to the registrar and director of records and registration certifying reasons for the change of grade. Upon receiving documentation from the instructor, the registrar and director of records and registration will change the grade and post the grade on the Grades/GPA by Term on the Academic Records card in the Walsh College Student Portal. In exceptional or unusual circumstances, the registrar and director of records and registration may determine that additional signature approval must be obtained by the department chairperson and/or the dean of academics (or approved designee) prior to processing the grade change.