IT 403 PM AND ITIL FRAMEWORK

Ideas are a great beginning but success is measured by what gets accomplished. This course provides a solid introduction to the methods, processes, tools and techniques of project and service management. The course will utilize the Project Management Institute Body of Knowledge (PMBOK) and the Information Technology Infrastructure Library (ITIL) framework to educate students on proven techniques to achieve business goals and objects.

Credits

3

Prerequisite

None

Distribution

INFORMATION TECHNOLOGY