The Records and Registration office processes registration requests, student record changes, enrollment and degree verifications, graduation audits, transcript requests and diploma orders. The office also processes requests related to benefit certification for veteran students.
Official student records, including transcripts, are privileged, confidential information and are not open to public inspection or released to a third party without the student’s written consent. Therefore, transcripts must be requested in writing by the student or the student’s authorized legal representative.
Walsh has partnered with the National Student Clearinghouse (www.studentclearinghouse.org) to offer an online option for ordering and receiving official transcripts. Transcripts ordered online can be delivered by email, U. S. Mail, or held for pickup at the Troy location. The processing fee for an electronic PDF version of official Walsh transcripts is $5.00. This charge is paid directly to the National Student Clearinghouse, not to Walsh.
Walsh continues to produce and mail paper transcripts free of charge. Requests will be processed within 24-48 business hours. A Transcript Request Form may be obtained by contacting records@walshcollege.edu. Requests for transcripts cannot be accepted via phone.
Official transcripts will not be provided for those with outstanding financial obligations. The eTranscript service is not available for students who last attended Walsh before 1990.
Transcripts issued directly to the student will be stamped “Issued to Student” and should be considered unofficial. In accordance with the Family Educational Rights and Privacy Act (FERPA), official transcripts issued to Walsh from previously attended colleges and universities are furnished in confidence and are considered part of the student’s educational record. Therefore, duplication of the student’s previous official college transcripts will not be permitted. Walsh does not fax academic transcripts to students, employers, or agencies under any circumstances.
Students may update personal information such as address, phone numbers or employment by completing a Student Record Change form through the Walsh Student Portal, by sending a request from a Walsh email account, or by mailing or faxing a letter with the new information to the Records and Registration office. To ensure continued security of student information, students should use their student identification number on all Walsh forms. Name, Social Security number, and/or birth date changes must be accompanied by legal documents verifying that the information is correct at the time the request is made. Students are responsible for any communication sent by Walsh to the last address reported to the Records and Registration office.
Walsh College understands that students use names to identify themselves that may differ from their legal name. The College is able to use a Chosen Name on class schedules, class rosters, Walsh email display, Moodle, student ID card, and My Progress/Program Plan. Students may also select a pronoun and gender identity that can be displayed in self-service for students. A chosen name, pronoun and/or gender identity can be added to a student’s record by completing a Student Record Change Form and submitting it to the Records office or by adding this information directly to the User Profile section in Self-Service for Students. A student’s legal name will be used on official college records such as transcripts, diplomas, commencement documents, enrollment verifications, financial aid and billing records, and I-20 forms. If a student wishes to change their legal name with the College, a Student Record Change form can be submitted to the Records & Registration office with appropriate supporting documentation.
Degrees are posted to transcripts four to six weeks after the completion of a student’s final semester.
Diplomas list degree name (e.g. Bachelor of Business Administration) and academic honors.
Diplomas are prepared by our official diploma vendor, the Michael Sutter company. Diplomas will be automatically mailed to the address on file with the Records and Registration office 4-6 weeks after degrees are posted. Diplomas are not presented at the commencement ceremony.
Diplomas will not be mailed until all financial holds have been resolved.
Graduates may order additional copies of their diploma for a fee. Duplicate diplomas can be ordered by visiting www.michaelsutter.com/walsh .
Students are required to submit Social Security numbers with their Federal and state financial aid applications, loan programs forms, scholarship, and veteran certification forms. Upon admittance to Walsh, students will be issued a unique student identification number that will serve as the primary student identifier in maintaining permanent academic records. The student identification number should be used with all transactions such as registration, add/drop, transcript request, certification request, financial transactions, and internal financial aid, scholarship, and veterans’ forms. Since the student identification number is a unique identifier, students should guard its security carefully.
A student who forgets their student identification number can obtain it in several ways: online through the Walsh Student Portal, in person at any location (with picture ID), from the official Program Plan (created upon admission), or by calling the Records and Registration office.
Social Security numbers or student identification numbers are not released to agencies or individuals outside Walsh without the written permission of the student, except as permissible under the Federal Educational Rights and Privacy Act (FERPA).
The Family Educational Rights and Privacy Act of 1974 is a Federal law designed to protect the privacy of education records. The Act provides students the right to inspect and review their education records; the right to seek to amend those records on the grounds that they are inaccurate or misleading; and to have some control over disclosure of information from the records. The educational records of currently enrolled and formerly enrolled students are protected under FERPA, unless the student is deceased. For purposes of FERPA, a student is defined as a person who has applied, has been admitted and has enrolled in classes. A student has the right to file complaints with the Family Policy Compliance Office, in the Department of Education, for failure of Walsh to comply with FERPA.
At its discretion, Walsh may provide “directory information”, should that information not be considered harmful to the student or an invasion of privacy if disclosed, in accordance with the provisions of FERPA. Walsh defines the following items as “directory information” and may permit disclosure without written consent of the student:
Current or former students may request that Walsh not release any directory information. The request must be made in writing to the Registrar and Director of Records and Registration. Except to the extent that FERPA authorizes disclosure without consent, personally identifiable information contained in the student’s educational record not listed as “directory information” may be disclosed to third parties only with the prior written consent of the student. This written authorization must identify the individual or agency’s name and address and phone number, and specify the records to be released.
FERPA authorizes disclosure of educational records without the consent of the student under certain circumstances, including but not limited to:
A school official has legitimate educational interest in the protected education records if the official is:
Current and former students may request to inspect and review their education records. To do so, the student must submit their request to the Records & Registration office. It must:
The Records & Registration office will make the education record available to the student within forty-five (45) days of receiving the request.
Students have the right to amend their education record if they feel the information within is inaccurate or misleading. To do so, the student must submit their request to the Records & Registration office. It must:
The Registrar will review the request and if approved, the education record will be amended. If the request is denied, the student may submit an appeal to the office of the Provost, who in their discretion, may affirm, modify, or reverse the decision. In all instances, the decision of the Provost is final.