Student Handbook 2021-2022


Records and Registration

The Records and Registration office processes registration requests, student record changes, enrollment and degree verifications, graduation audits, transcript requests and diploma orders. The office also processes requests related to benefit certification for veteran students.

Academic Transcript Requests

Official student records, including transcripts, are privileged, confidential information and are not open to public inspection or released to a third party without the student’s written consent. Therefore, transcripts must be requested in writing by the student or the student’s authorized legal representative.

Walsh has partnered with the National Student Clearinghouse ( to offer an online option for ordering and receiving official transcripts. Transcripts ordered online can be delivered by email, U. S. Mail, or held for pickup at the Troy location. The processing fee for an electronic PDF version of official Walsh transcripts is $5.00. This charge is paid directly to the National Student Clearinghouse, not to Walsh.

Walsh continues to produce and mail paper transcripts free of charge. Requests will be processed within 24-48 business hours. A Transcript Request Form may be obtained by contacting Requests for transcripts cannot be accepted via phone.

Official transcripts will not be provided for those with outstanding financial obligations. The eTranscript service is not available for students who last attended Walsh before 1990.

Transcripts issued directly to the student will be stamped “Issued to Student” and should be considered unofficial. In accordance with the Family Educational Rights and Privacy Act (FERPA), official transcripts issued to Walsh from previously attended colleges and universities are furnished in confidence and are considered part of the student’s educational record. Therefore, duplication of the student’s previous official college transcripts will not be permitted. Walsh does not fax academic transcripts to students, employers, or agencies under any circumstances.

Change of Student Personal Information

Students may update personal information such as address, phone numbers or employment by completing a Student Record Change form through the Walsh Student Portal, by sending a request from a Walsh email account, or by mailing or faxing a letter with the new information to the Records and Registration office. To ensure continued security of student information, students should use their student identification number on all Walsh forms. Name, Social Security number, and/or birth date changes must be accompanied by legal documents verifying that the information is correct at the time the request is made. Students are responsible for any communication sent by Walsh to the last address reported to the Records and Registration office.

Degree Posting

Degrees are posted to transcripts four to six weeks after the completion of a student’s final semester.


Diplomas list degree name (e.g. Bachelor of Business Administration) and academic honors.

Diplomas are prepared by our official diploma vendor, the Michael Sutter company. Diplomas will be automatically mailed to the address on file with the Records and Registration office 4-6 weeks after degrees are posted. Diplomas are not presented at the commencement ceremony.

Diplomas will not be mailed until all financial holds have been resolved.

Graduates may order additional copies of their diploma for a fee. Duplicate diplomas can be ordered by visiting .

Student Identification Number

Students are required to submit Social Security numbers with their Federal and state financial aid applications, loan programs forms, scholarship, and veteran certification forms. Upon admittance to Walsh, students will be issued a unique student identification number that will serve as the primary student identifier in maintaining permanent academic records. The student identification number should be used with all transactions such as registration, add/drop, transcript request, certification request, financial transactions, and internal financial aid, scholarship, and veterans’ forms. Since the student identification number is a unique identifier, students should guard its security carefully.

A student who forgets their student identification number can obtain it in several ways: online through the Walsh Student Portal, in person at any location (with picture ID), from the official Program Plan (created upon admission), or by calling the Records and Registration office.

Social Security numbers or student identification numbers are not released to agencies or individuals outside Walsh without the written permission of the student, except as permissible under the Federal Educational Rights and Privacy Act (FERPA).

The Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act of 1974 is a Federal law designed to protect the privacy of education records. The Act provides students the right to inspect and review their education records; the right to seek to amend those records on the grounds that they are inaccurate or misleading; and to have some control over disclosure of information from the records. The educational records of currently enrolled and formerly enrolled students are protected under FERPA, unless the student is deceased. For purposes of FERPA, a student is defined as a person who has applied, has been admitted and has enrolled in classes. A student has the right to file complaints with the Family Policy Compliance Office, in the Department of Education, for failure of Walsh to comply with FERPA.

At its discretion, Walsh may provide “directory information”, should that information not be considered harmful to the student or an invasion of privacy if disclosed, in accordance with the provisions of FERPA. Walsh defines the following items as “directory information” and may permit disclosure without written consent of the student:

  • Name
  • Home address
  • Phone numbers
  • Current or past enrollment status
  • Academic program/degree
  • Honors recognition/awards
  • Participation in officially recognized activities
  • Graduation information including degree earned, major, specialization, certification, honors, and awards received and/or date of graduation
  • Dates of attendance
  • Photographs
  • Walsh email address

Current or former students may request that Walsh not release any directory information. The request must be made in writing to the Registrar and Director of Records and Registration. Except to the extent that FERPA authorizes disclosure without consent, personally identifiable information contained in the student’s educational record not listed as “directory information” may be disclosed to third parties only with the prior written consent of the student. This written authorization must identify the individual or agency’s name and address and phone number, and specify the records to be released.

FERPA authorizes disclosure of educational records without the consent of the student under certain circumstances, including but not limited to:

  • School officials with legitimate educational interest. A school official is a person employed by Walsh in an administrative, supervisory, academic, research, or support staff position; contractors, consultants, volunteers and other non-employees performing institutional services and functions or outsourced services (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks
  • A vendor or outsourced service provider may be considered a school official as long as they perform an institutional function for which Walsh would otherwise use employees, is under direct control of Walsh, and is subject to the requirements of CFR 99.31(a) governing the use and re-disclosure [CFR 99.33(a)(1)] of personally identifiable information from education records. The person or company with whom Walsh has contracted is limited to only the specific student information needed to fulfill their contract
  • Officials of other schools in which the student seeks or intends to enroll
  • Federal, state, and local authorities involved in an audit or evaluation of federal legal requirements for compliance with education programs
  • Veterans Administration officials
  • Persons or organizations providing financial aid to students if the information is necessary to determine eligibility for an amount of aid, conditions of aid, and to enforce the terms and conditions of aid
  • Organizations conducting studies for or on behalf of educational agencies or institutions
  • Accrediting organizations carrying out accreditation functions
  • Parents of dependent students according to the Internal Revenue Code of 1986
  • Comply with federal law (e.g. the U.S. Patriot Act), a judicial order or a lawfully issued subpoena
  • Persons in an emergency if the information is necessary to protect the health or safety of students or other persons
  • A victim of an alleged perpetrator of a crime of violence or a non-forcible sex offense, the institution may disclose the final results of the disciplinary proceeding
  • Interested individuals in connection with the final results of an institutional disciplinary proceeding to include only the name of the student, the violation committed and any sanction imposed by the institution
  • The parent of a student under 21 if the institution determines that the student has committed a disciplinary violation of its drug or alcohol rules or policies or violation of any federal, state, or local law

A school official has legitimate educational interest in the protected education records if the official is:

  • Performing a task that is specified in the official’s position description or contract agreement; related to a student’s education; or related to the discipline of a student
  • Providing a service or benefit relating to the student or student’s family, such as health care, counseling, job placement, or financial aid
  • Maintaining the safety and security of the location
  • Legitimate educational interest does not include having a curiosity about the academic record or disciplinary proceedings with regard to a student without some legitimate academic reason
  • All records of all students are not open to all faculty or staff at Walsh regardless of access
  • Consult with the Records and Registration office if you have any question about whether a legitimate educational interest exists in connection with a request for student data

Current and former students may request to inspect and review their education records. To do so, the student must submit their request to the Records & Registration office. It must:

  • be submitted in writing to include a valid signature or submitted via Walsh email
  • include the date of the request
  • include the specific information the student wishes to review

The Records & Registration office will make the education record available to the student within forty-five (45) days of receiving the request.

Students have the right to amend their education record if they feel the information within is inaccurate or misleading. To do so, the student must submit their request to the Records & Registration office. It must:

  • be submitted in writing to include a valid signature or submitted via Walsh email
  • include the date of the request
  • include the specific information the student wishes to amend

The Registrar will review the request and if approved, the education record will be amended. If the request is denied, the student may submit an appeal to the office of the Provost, who in their discretion, may affirm, modify, or reverse the decision. In all instances, the decision of the Provost is final.